FAQs

  • My Fiskars product has broken/developed a fault, can you help me?
  • Where can I buy Fiskars products?
  • I want to sell Fiskars products in my shop, how can I get your catalogue, price list and conditions?
  • I am a journalist and look for PR contact for Fiskars products, where can I find it?
  • I am a crafts creator and would like to know if you look for crafts projects designers?
  • I understand that your products come with a lifetime guarantee. Is this correct?
  • Are replacement parts available for Fiskars products?
  • How to take care of pots?
  • How to take care of pans?
  • How to care for Scissors?
  • What to do when scissors don't cut very well?
  • What to do when scissors are too tightened?
  • What to pay attention at when buying scissors?
  • How to care for pinking shears?
  • How to finish easily and quickly a seam?
  • Is there latex in the Softgrip and Softouch handles?
  • How to take care of rotary cutters? How to replace blades? How to clean blades? How to use them safely?
  • How to take care of cutting mats?
  • How to flatten a self-healing mat that has wrapped?
  • Are ShapeCutter™ blades fast frayed? How to prolong them?
  • How to adjust the blade depth?
  • Why isn't my ShapeCutter™ cutting correctly?
  • What materials can be cut with the ShapeCutter™?
  • How to cut fabric with the ShapeCutter™?
  • I have the old version of the ShapeCutter™, should I replace it?
  • How to clean stamps?
  • How to colour an embossed area?
  • Why are there two stencils for each ShapeBoss™ Stencil pattern?
  • How to create a continuous border using a border punch?
  • How to create a stripe of paper lace?
  • How to create a frame longer than 7 inches?
  • What is Embossing? How to emboss? What to do with an embossed design?
  • How to measure in inches?
  • How to create an embossed background easily?
  • Is it compulsory to combine corners and borders?
  • How to lift the bar up on a paper trimmer?
  • How to use clear stamps? What kind of technique to use to stamp designs?
  • Can we use the eyelet setter without craft mat?
  • How to empty the eyelet setter when full?
  • The spring hammer is tendrilled, is it a quality defect?
  • The spring hammer is tendrilled, is it broken?
  • How to take care of punches?
  • What materials can be punched with a Squeeze Punch?
  • Can we use the Swivel knife as the ShapeCutter™ with ShapeTemplates™?
  • Can we use the Swivel knife with soft plastic stencils?
  • What materials can be embossed?